View Categories

Frequently Asked Questions (FAQs)

1 min read

Q1: What is the Deposit Plugin?
A: The Deposit Plugin allows customers to pay a deposit or partial amount during checkout and complete the remaining payment later.

Q2: Is WooCommerce required to use the Deposit Plugin?
A: Yes. WooCommerce is required because the Deposit Plugin extends WooCommerce’s product, checkout, payment, and order management functionality.

Q3: Can customers choose between Full Payment and Deposit Payment?
A: Yes. Customers can choose either Full Payment or Deposit Payment, unless the Force Deposit option is enabled.

Q4: What deposit types are available?
A: The plugin supports Percentage, Fixed Amount, and Payment Plan (Installments).

Q5: Can I create different deposit rules for different products?
A: Yes. You can create multiple deposit rules and assign them to all products, specific products, or product categories.

Q6: What happens if multiple deposit rules apply to the same product?
A: The rule with the highest priority is applied automatically.

Q7: Can I disable deposit payments for specific user roles?
A: Yes. You can restrict selected WordPress user roles from using deposit payments through the General Settings.

Q8: Where can I manage deposit and partial payment orders?
A: You can view and manage all deposit orders from WooCommerce → Partial Payments.

Q9: Can I make deposit payment mandatory?
A: Yes. Enable the Force Deposit option while creating a deposit rule to require customers to pay using the deposit option only.

Q10: Can I display the deposit option on both the Product and Checkout pages?
A: Yes. You can display the deposit payment option on the Product Page, Checkout Page, or both from the General Settings.

Scroll to Top